With City Sender you can compare prices, book and pay without opening an account. You just fill in your shipment details and a contact email.
What do I get with an account?
- CityPoints: 2% of the value of each shipment, including VAT, comes back to you as credit for future shipments.
- Saved addresses: your sender and recipient details are filled in automatically next time you book.
- All your shipments in one place: tracking and history for every shipment.
- Billing details and charges: your billing details saved, plus an overview of your charges.
- Alerts: see straight away which shipment needs action from you.
CityPoints aren't cash
They can only be used as credit for future shipments with City Sender. They can't be exchanged for money.
How do I open an account?
- Click "Sign up" on the home page.
- Enter your email and choose a password.
- Confirm your email. Signing up is free.
Open an account before you book
CityPoints are only earned on shipments booked after you open your account. They aren't added for earlier bookings.
Related questions
Before you ship
How do I print and attach the shipping label?
You receive the shipping label by email after booking. Print it and stick it firmly on the top of the parcel, where it can be seen clearly. If you're sending several parcels, put one label on each. No printer? Print it at a print shop or at a friend's.
Before you ship
How do I request a quote for a non-standard shipment?
If the platform doesn't show an instant price, for example for pallets, machinery or very large parcels, request a quote through the contact form or at info@citysender.gr. Send the dimensions, weight, contents, value and addresses. We usually reply the same working day.
Before you ship
Which items are prohibited or not insured?
You can't send items such as weapons, flammables, sprays and perfumes, tobacco, drugs, cash or animals. Other items, such as fragile goods, antiques and jewellery, are allowed but aren't covered by the basic insurance. For lithium batteries and alcohol, ask us before booking.
Before you ship
How do I measure and weigh my parcel correctly?
Measure the box after sealing it, from the outside and at its widest points, and round each dimension up to the next whole centimetre. Weigh each box separately and enter the weight exactly as the scale shows it, without rounding down.